Terms and Conditions

Callout is a contest-prep coaching platform: a mobile app for athletes and a web dashboard for the coaches who work with them. On the mobile app, an athlete logs check-ins and progress photos, keeps a training journal, messages a linked human coach, and can talk with a staff of AI coaches for tracking, nutrition, training, posing feedback and general contest-prep questions. On the web dashboard, a coach manages their roster, reviews check-ins and photos side by side, and messages their athletes directly.

By using Callout, you agree to these terms. If you do not agree, do not use Callout.

Callout's AI coaches are not medical professionals. They do not diagnose, treat, or prescribe. What they offer is coaching and education, built on the same evidence and harm-reduction literature a knowledgeable coach would point you to, never a personal medical judgment about your body.

Signs of an eating disorder or a real red flag end that conversation on the spot: the AI coach will stop and point you to your human coach and to professional help, rather than keep coaching through it. An injury gets the same treatment: the AI coach will tell you to stop the movement and refer you to a clinician, not attempt to diagnose or treat it. Every AI coach says plainly that it is AI when asked, and never pretends to be your human coach.

The gear coach is a further, narrower case: it explains what published evidence and harm-reduction literature document, and it will not design a personal protocol, help you source or make anything, or help you beat a drug test. It requires you to confirm you are 18 or older before it opens, and physician supervision and regular bloodwork are treated as the floor, not optional extras.

If you are in a medical emergency, contact emergency services or a medical professional directly. Do not use Callout for that.

Callout is for adults: you must be 18 or older to hold an account. You sign in with your email and a one-time code sent to it, or with a password if you have set one. An account with an authenticator app set up is asked for its code as well, and that code is the only second factor Callout offers: a forgotten password is reset through your email. Keep access to that email secure, since it is how Callout confirms it is you. One account is for one person; do not share your sign-in access with anyone else.

You agree not to:

• Use anything the gear coach tells you to source, make, or dose a compound, or to help you pass a drug test.
• Use Callout, or its AI coaches, as a substitute for emergency medical care.
• Impersonate another person, or a coach you are not.
• Send anyone anything abusive, threatening or sexual. Any message can be reported from the app, reports are reviewed within 24 hours, and the account that sent it can be suspended or removed.
• Attempt to disrupt the service, probe it for vulnerabilities without permission, or access another account's data.
• Upload content you do not have the right to share, or that depicts anyone other than yourself without their consent.

Callout's assistant coach, check-ins, journal, reminders, your profile, and messaging your human coach are free. The elite specialist coaches, AI-built training and nutrition plans, and posing sessions are part of Premium.

Premium is included when a coach adds you to their team. Coaches pay Callout for the places on their team, and nothing is charged to that athlete.

An athlete without a coach can buy Premium for 199 CZK a month, VAT included, in the iPhone app or on the Callout website. Premium is AI only and never includes a human coach. It renews each month until you cancel. If you cancel, it runs to the end of the paid month. In the app, Apple shows the price and any free trial before you subscribe. On the website, a first subscription starts with a 7-day free trial once per athlete, and your card is charged when it ends unless you cancel first.

In the app, Apple is the seller: Apple takes the payment, handles refunds, and you cancel in iOS Settings. Deleting your Callout account does not cancel a subscription with Apple. On the website, Stripe processes the payment and you can cancel from the Premium page.

You may withdraw from a website purchase within 14 days. Because Premium starts at once at your request, you agree at checkout that you lose this right once it has started.

If a coach adds you to their team while you pay for Premium yourself, you keep what you paid for until the end of that month. A subscription with Apple is yours to cancel in iOS Settings. A website subscription stops renewing on its own.

What Callout collects, who can see it, and the controls you have over it, consent, export, and deletion, are described in the Privacy Policy, which is part of these terms.

You can stop using Callout at any time. Deleting your account (Settings, Delete my account) starts a 30-day grace period, after which your data is permanently erased, as described in the Privacy Policy; you can cancel that request at any time before the 30 days end.

Callout may suspend or terminate your access if you breach these terms, misuse the service, or put other users at risk. Where practical, you will be told why.

Callout is provided as is. AI-generated coaching, and AI-estimated numbers such as a meal photo's calories and macros, are estimates and can be wrong; a meal estimate in particular is usually accurate to within 20 to 30 percent, not exact. Callout does not warrant that any AI coach's output is accurate, complete, or suitable for your specific situation, and you remain responsible for the decisions you make with it.

To the extent the law allows, Callout is not liable for indirect, incidental, or consequential damages arising from your use of the service. This clause is standard-form drafting, not drawn from Callout's code, and is marked for the owner's lawyer to adapt to the governing law below.

These terms are governed by the law of the Czech Republic, and disputes go to the Czech courts. If you use Callout as a consumer, you also keep the protection of the mandatory consumer laws of the country where you live, and you may bring a claim there.

If these terms change in a way that matters, this page will be updated and its effective date will change. Continuing to use Callout after that means you have seen the update.

Callout is provided by Kristýna Bodjona Michková, a self-employed trader registered in the Czech Republic (IČO 75568101), Lány u Dašic 65, 530 02 Lány u Dašic, Czech Republic. Questions about these terms go to kristyna.michkova@gmail.com; questions about using the app go to support@calloutapps.com.