Support
Get help with Callout
Write to us, or find the answer below.
Contact us
Email support@calloutapps.com from the address on your Callout account, so we can find it. A person reads every message and replies by email.
Write to support@calloutapps.comDelete your account
In the app, open Settings and tap Delete account. Your data is erased for good after 30 days, and you can cancel the request before then. If you can't open the app, email us from your account's address and we'll do it for you.
Deleting your account does not cancel a subscription bought through Apple. Cancel it in iOS Settings first.
Premium and subscriptions
Premium is included when a coach adds you to their team. Without a coach, you can buy it in the iPhone app for 199 Kč a month, VAT included. It renews each month until you cancel, and after you cancel it runs to the end of the paid month.
Cancel a subscription bought in the app
- Open Settings on your iPhone.
- Tap your name, then Subscriptions.
- Choose Callout Premium and tap Cancel Subscription.
Apple takes the payment for purchases in the app and handles refunds. Ask Apple for a refund at reportaproblem.apple.com.
For coaches
You manage your team, billing and invoices in the dashboard on this website. For questions about billing, write to support@calloutapps.com.