Support

Get help with Callout

Write to us, or find the answer below.

Contact us

Email support@calloutapps.com from the address on your Callout account, so we can find it. A person reads every message and replies by email.

Write to support@calloutapps.com

Delete your account

In the app, open Settings and tap Delete account. Your data is erased for good after 30 days, and you can cancel the request before then. If you can't open the app, email us from your account's address and we'll do it for you.

Deleting your account does not cancel a subscription bought through Apple. Cancel it in iOS Settings first.

Premium and subscriptions

Premium is included when a coach adds you to their team. Without a coach, you can buy it in the iPhone app for 199 Kč a month, VAT included. It renews each month until you cancel, and after you cancel it runs to the end of the paid month.

Cancel a subscription bought in the app

  1. Open Settings on your iPhone.
  2. Tap your name, then Subscriptions.
  3. Choose Callout Premium and tap Cancel Subscription.

Apple takes the payment for purchases in the app and handles refunds. Ask Apple for a refund at reportaproblem.apple.com.

For coaches

You manage your team, billing and invoices in the dashboard on this website. For questions about billing, write to support@calloutapps.com.

More answers in the FAQ